People usually respond to you in the manner in which you address them. Courtesy can diffuse arguments and can uplift someone who is having a bad day. It has been said that courtesy is the lubrication that makes a business successful. I would say that it is the lubrication that makes society function, along with a number of other things.
So, open doors for people, smile and say good morning. If you’re getting a coffee get one for your colleague, friend or partner. There are thousands of opportunities every day to be courteous and considerate.
There are also people in our work places that often go unnoticed; the cleaners, the security guards, etc. Often we say good morning, but rarely stay for a chat. It means a lot to people if you see them and treat them as a human being.
A two minute chat will not disrupt your day and it could improve someone else’s day, and your own. Have time for people and talk about their lives, their problems and their aspirations. Put you mobile phone away and talk to people and you will be happier as a result.
The Fullfilment Project 