In life there are ways and processes that we find helpful and that make life easier, and when they are taken away we feel angry and frustrated. We ask why and complain about how it is not like it used to be. However, what is hidden in these turns of event is that there are other ways of doing these things and other processes. Often they are more helpful and make life more meaningful.
We get stuck in ways of doing things that feel comfortable or familiar or ways that have been drummed into us as the ‘right’ way to do something. We rarely question these ways of doing things, as we go about our routine filled lives.
At work this past week I found it difficult to help a customer as a process I had become used to changed. I spent some time moaning to colleagues, who join in with my indignation, before asking my Manager what I could do. My Manager gave me an alternative that I had never thought of before, which was a better option all round and allowed me to help the customer. When one door closes look for an alternative door, it may be a better one.
The Fullfilment Project 