Learn To Listen

If we listen to the language people use and the topics of conversation they drift towards you can get a sense of their priorities and values. You can figure out what they care about.

This is not a strategy to get the better of them or try to sell them something. It is a strategy, however, that can help you build better relationships. When we understand each other better we can serve each other better.

The Key To Positive Interactions

I used to work in a special needs school working young people with conditions like Autism and ADHD and I was thinking today about how we often assume everyone else experiences the world in the same way that we do. It is an assumption that we don’t necessarily decide on, it is just there.

Some Autistic people struggle to understand social rules, empathy and some find facial expressions difficult to process. Seeing the world as someone with Autism sees it is very different to someone who does not have Autism. We all also see through the lens of our own experiences as well. Our experience of the world is in fact unique to us. This means that it is unique for everyone else too.

So, when we interact with other people it is best to try and listen to understand the other person’s experience and how they understand that experience. Empathy is the key to successful relationships of any kind. If you understand where someone is coming from and why, then compassion is often the next step in connecting with them. If we assume we are always right, we will never learn anything new. Every interaction with another person is an opportunity to learn something new.

The Gift Of Listening

Recently I have started to try and really listen to people, to give them my full attention and it has uplifted those I listened to. To be heard is often rare in the age of technology and smart devices that demand our attention. We often spend more time interacting with devices than we do face to face with each other.

We have lived through a pandemic that has made the connection through digital devices a necessity and a lifeline for many, but as we come out of this pandemic and return to the office, and other places of work, we should remember that really listening to someone is a gift, a gift of your time, which is a finite resource for us all.

To be there when people have something to share, no matter how sad or exciting it may be, is an age old activity that bonds you and the other person, even if just a little. In our tribal days, as we hunted and gathered to survive, these sorts of bonds were part of being a tribe. Now we have no tribe as such, but the importance of listening has not faded with our evolution and revolutions, it is in fact more important as devices distract us from being with each other.

The Gift Of Giving

Giving is a mind-set, it should not be limited to single acts of generosity. It is something that we can strive to do every moment of our lives. Each time someone shows me kindness by giving me something I try to do something similar for somebody else. I say try, because I do not always get the chance or think to do it, but I do try. And I think in giving back to others that which has been given to us, is putting positive actions out into the world, in the hope that they will be passed onto others again and again, so that we can all build a better world together, just by giving what we can, when we can.

One of the things that I have come to realise is a precious gift to give someone is to listen to them. To give your time to actively listen to what other people want to talk to you about. By ‘actively listen to them’ I mean to not allow your mind to wander, to give the person your full attention and to show them that you are listening to them, with your body language and the way you respond to what they are saying. It doesn’t matter if it is something seemingly unimportant, or something that is very difficult for the other person to deal with, whatever it is, just listening can be a gift.

Meet People Where They Are

When we have big plans or we want to bring something new into the world or we are strong with our views, we often forget to see the position other people are in, because we are so focused on our own message.

This way of communicating often feels natural or the right way to behave, but when we do we miss a huge opportunity. When we communicate in this way we meet people where we are, we project 100 percent outwards. This often causes clashes and conflict, because others are doing the same thing.

We could let others communicate 100 percent and become completely passive, but this is not good either. The ideal is to meet people where they are and where we are and aim for a 50/50 exchange. This involves actively listening and caring about the other person and taking turns. All very basic things to do, but often forget to do them.

Having a generous spirit

“You often say, ‘I would give, but only to the deserving.’ The trees in your orchard say not so, nor the flocks in your pasture. They give that they may live, for to withhold is to perish.”

– Kahlil Gibran, The Prophet

 

Christmas Spirit

Christmas is always a time for giving. Whether it be the cultural act of gathering and giving presents or the big push by advertising companies to get people to buy their products as Christmas gifts, there is no getting away from it at this time of year. It is a time when we put a lot of thought into the gifts we buy for our loved ones, because we want our gift to make them happy, to make them smile when they open it. The good feeling is a shared experience; they feel good when they get something they want and we feel good to see them so happy.

It is not the gift itself that makes us happy, as such, it is largely the act of giving and receiving that brings out our happy. So why is it that we are not as generous, generally, throughout the rest of the year. Obviously we cannot afford to be buying presents for people all year round. However, if the real meaning of generosity is in the act of giving, then we can choose how we are generous in ways that do not cost any money at all. They do however cost time and energy, two things that we all have.

 

Generosity is a Mindset

At any time we can give someone a smile, we can actually listen to someone, we can ask how someone’s day is going and care about the answer, we can help someone carry their bags up some stairs, we can hold the lift doors open so someone who needs the lift doesn’t have to wait for the next lift to be available, we can complement someone, we could wish someone good day, we could give our time to help someone with something that we are skilled at and they are not. There are countless things we could do to give our time, our energy and our words.

 

“Imagine if we could spread a little

happiness just by being nice to other people.”

 

As we gather together this Christmas and become more generous, loving and sharing let us begin to imagine what the world would be like if we treated everyone with the same love and respect as we do our own loved ones. Imagine if we could spread a little happiness just by being nice to other people. Imagine how happier you will be as a result of so much giving. We feel good when we give, so let us bring the Christmas spirit into our hearts and let it linger there beyond the New Year and on for the rest of the year.

 

Give more smiles, wish more people well, and if you are someone who prays, pray for everyone we encounter who is going through difficulty, even those we do not get along with. To be angry, jealous, frustrated or sad is to suffer, so let us spread a little love and start a generous revolution. Our world is shaped by how we interact in it, so let us shape our world to be a kinder, more loving place that we all want to be a part of.

 

Something to reflection on:

The way we perceive the world is our reality. Our actions in the world help to build someone else’s perception of the world. Positive thoughts, words and actions can change the world for others and ourselves.

Bad leadership and what to do about it

We have seen the recent beginning and ending of bad leadership in the world on a global level. The electing of President Trump in America has seen the divisions across the lines of race that go back to the American civil war come out into the open, somewhat encouraged by the words and actions of the President, who seems unable to be a great leader, which such a position really does demand. We have also seen the end of Robert Mugabe’s 37 year reign as President of Zimbabwe, to the joy of the people of Zimbabwe. I mention these examples to illustrate the seemingly divided world we now live in. The tone of whether society is divided or united comes from the national leaders that we have, whether this be a President or a Prime Minister, because what is acceptable in society often comes from the words and actions of our global leaders.

If we take the case of President Trump, his comments and actions have stirred up hatred of many minorities, including Black people, Muslims and Mexicans, especially with him recently retweeting videos from the far-right group Britain First. It is this type of divisive thinking that creates much of the division that happens in the world, from person to person and nation to nation, the flames of which are often fanned by the media coverage of such unpleasantness. What the American election of the current President, and the rallies and debates that preceded it, highlight for me, is the desperate need for good leaders to lead the many countries of the world. Good global leaders are people who inspire others to take positive action for the greater good of society and inter-global relationships. They create a situation where people feel safe and valued; they encourage cooperation, stewardship and integrity. But that leaves people like you and me with a problem, what can we do to stem the flow towards division and conflict.

Well, what we do and what we say shapes the world we live in. Through our interactions we co-create our relationships, which in turn creates our society, which in turn creates our nations and our cultures. How we choose to live our lives will influence everything else, even if just a little. What we need is a harmony revolution, because the only sensible way to counteract division in our own lives is to bring people together in harmony. By harmony I mean, to use a metaphor, the bringing together of very different instruments into an orchestra to create beautiful music. When we come together as human beings and we share what makes us unique, then we can collaborate, cooperate, and co-create. We can make the world a better place to be.

Taking the time, when possible, to make perhaps a bit more of an effort in ways that you may already be doing, to chat and ask after each other’s wellbeing, share a story or a joke. Our children and others will see this and perhaps change their own behaviour for the better. Even though it seems such a small thing to do, there is evidence of efforts of this kind having a genuinely positive effect on those doing this and on those around them witnessing it as well. So, I ask of you all, in your own way, to have a think about what you can do, and what you may have thought about doing, along these lines, but have not done yet, because for one reason or another you just haven’t. Make that call to that friend or relative, knock on that door. Lift your head and give a sign of greeting and even stop for a quick chat with that neighbour or colleague at work. Connect with your eyes, words and smiles. Chances are the world will start smiling back at you a lot more often too.

Mini Reflection: The blessings of others

Let us ponder on our blessings, on the gifts that come into our lives. Each of us is a gift to each person in our lives, and each person who comes into our lives is also a gift. Sometimes they make us smile, other times they help us to practice patience, other times they help us to practice working together for a collective goal. Let us all try to be a gift to every person whose lives we touch.
-The Fullfilment Project

The art of listening 

I have often heard the saying that we have one mouth and two ears, so we should spend twice as long listening than we do talking. Which often gets a smile, but I believe that this deceptively simple idea actually has a deep meaning. If we followed this advice we would know more about each other and therefore would judge each other less, because knowing someone’s personal circumstances can help us better understand what they do and what they say. It also encourages us to build bridges between ourselves and others, rather than separating ourselves in an attempt at self preservation.

Listening well is a skill. There have been times when my mind has started to wander when someone was talking to me. I started thinking about the things I was going to do that day or things that were causing stress in my life at that time. I was not listening to what was being said. There have also been times when I was not listening because I was waiting for a gap to say what I wanted to say. We have all done these things, part of being human is making such self centred mistakes (occasionally). The aim is to notice that we are doing these things so we can make positive changes, but we have to be self confident enough to analyse our behaviour and adjust it for the better.

The more I have reflected on the importance of listening the more I have come to see listening as a gift; it is never about you and it is always about the person speaking. The gift of listening well to others is that they feel listened to, that they count and somebody cares enough to want to know what they have to say. Sometimes this is because they are going through a tough time and they don’t want answers, they just need someone to listen.

Sometimes listening well allows you to make appropriate suggestions that can help the person talking. The art is not only to listen well, but also to know when is the right time to comment or give advice and when you should just listen. It is an art because it is hard to get right. It takes practice, for some more than  others and that is OK.

The benefit of listening also means that you learn new things.  You can learn from every person you meet if you listen to them. When you listen you receive. When you talk this can’t happen. Let us all try to listen more and talk less.

Have you ever successfully helped someone by listening to them?