The Key To Positive Interactions

I used to work in a special needs school working young people with conditions like Autism and ADHD and I was thinking today about how we often assume everyone else experiences the world in the same way that we do. It is an assumption that we don’t necessarily decide on, it is just there.

Some Autistic people struggle to understand social rules, empathy and some find facial expressions difficult to process. Seeing the world as someone with Autism sees it is very different to someone who does not have Autism. We all also see through the lens of our own experiences as well. Our experience of the world is in fact unique to us. This means that it is unique for everyone else too.

So, when we interact with other people it is best to try and listen to understand the other person’s experience and how they understand that experience. Empathy is the key to successful relationships of any kind. If you understand where someone is coming from and why, then compassion is often the next step in connecting with them. If we assume we are always right, we will never learn anything new. Every interaction with another person is an opportunity to learn something new.

What Should We Unlearn?

Our reality is largely what we are told that it is, from the explanations and examples of our parents to the education we receive to the religion or lack of religion that we follow. Our starting point for understanding our place in the world, or the universe, is received from other people.

It is only later in life, as our childhood becomes adulthood that we really start to question the foundations of understanding that we have been taught. Some understandings, particularly religious ones, it seems, can last a lifetime without being questioned.

There are many understandings of things, both religious and non-religious, that create divisions, which are further worsened by seeing a them and an us. More and more I am starting to believe that there are no divisions or categories or labels except the ones we create to understand the world and the universe, to give us a framework from which to go about our daily lives.

Don’t get me wrong, without such things we would not have science or medicine or a great many other things, but there is much, I think, that we have to unlearn about how we see each other and our place in the grand scheme of things.

Spread Some Love

Today is Valentine’s Day, a day when expectations are high and romantic gestures are a plenty. It is also an opportunity to be kind to each other. My 2 year old brought home a Valentine’s card for us from nursery and it said on the front ‘Thumb Body Love’s You.’

She had dipped her thumb in red paint and made lots of red thumb prints on the front, which the nursery staff had turned into ladybirds. It was an opportunity for our 2 year old to learn the importance of kindness.

Valentine’s Day is certainly a day for couples, but many people are single and find this annual date difficult. Many people find every day difficult. So, single or attached, use this day to be kinder to one another, everyone deserves kindness in their lives.

Criticism Is Not Contribution

When we criticise in order to gain social points. When we insult someone to be funny. When we try to tear someone down so we can be lifted up, we are not contributing positively to the world. When people put themselves out there on social media, online or on TV, often the Trolls come out with horrible comments; this is not helpful.

We all know trolling online is not a nice thing to do, but often we enjoy poking fun at what people wear or what they do. It has become acceptable to be unkind about people behind their back, because that person is not in our social group.

If we are going to move forward positively as a society and a human race we need to cut out the behaviour that drags others down and focus on supporting each other in living a fulfilling life.

The Gift Of Listening

Recently I have started to try and really listen to people, to give them my full attention and it has uplifted those I listened to. To be heard is often rare in the age of technology and smart devices that demand our attention. We often spend more time interacting with devices than we do face to face with each other.

We have lived through a pandemic that has made the connection through digital devices a necessity and a lifeline for many, but as we come out of this pandemic and return to the office, and other places of work, we should remember that really listening to someone is a gift, a gift of your time, which is a finite resource for us all.

To be there when people have something to share, no matter how sad or exciting it may be, is an age old activity that bonds you and the other person, even if just a little. In our tribal days, as we hunted and gathered to survive, these sorts of bonds were part of being a tribe. Now we have no tribe as such, but the importance of listening has not faded with our evolution and revolutions, it is in fact more important as devices distract us from being with each other.

Avoiding Blind Certainty

Almost a hundred years ago Edwin Hubble was studying the Andromeda Galaxy and discovered that it was not part of our Milkyway Galaxy. It was thought at the time that the universe was no bigger than our Galaxy, but this discovery changed this in 1923.

It is strange to think that not that long ago our view of the universe was so small in comparison to how we view it today. This to me highlights how open we need to be to new information. We can feel certain about something until it is proven wrong. It was once thought that the Sun moved around the Earth and that the Earth was flat.

Problems arise when we hold on to our certainty, even when new information arises to disprove what we have been certain about. Openness to change and the humility to change our views is much more useful in life than blind certainty.

Finding Your Calling

You may ask, how do we find our calling? Usually it is something that you enjoy so much that time passes unnoticed or it just feels right when you do it. It could be a job you have or a vocation you take up. It could be as simple as helping people read or making people laugh. Jim Carrey has said that his purpose in being a comedian, and then a comedic actor, was to free people from concern.

For some people their purpose or calling is coaching and for others it is saving lives, and the list goes on. A good way to find your calling is to try lots of different things, but it really helps to have figured out your values, beliefs and ethics first, as these will act as a compass to guide you towards your calling and will cut down on the time spent trying things out.

A person’s calling is not always something they are good at when they find out what it is they are called to do. Sometimes, it takes effort and consistent trial and error to get good at what it is you are called to do, but you will often have some level of experience and skill already, or at least the passion to do it. The thing to do is to have the courage to try and try again.

You Are What You Think

It has been said that the mind is the source of all our sorrow, but it is also the source of all by our joy. It is true that we say things to ourselves that we would never say to anyone else, we are often our biggest critic. It is also true that the way we think about a situation influences how we understand it and how we feel about it.

If you say to yourself “this always happens to me” or “why me?” you are essentially making yourself into a victim, and a victim has no control over their life, they are helpless. We have thoughts like this all the time, through habit and having heard them when we were growing up. Often we are not even aware of the effect of saying such things out loud or to ourselves.

Our self image is also largely influenced by what we say and think to ourselves. We really are what we think. In the words of William Shakespeare, “…there is nothing either good or bad, but thinking makes it so.”

Don’t Judge Others

In my role at work in a call centre, I spoke to a customer who had lots of notes from previous calls stating they were abusive. When I spoke to them I tried to remain open minded and at the start of the call the customer let me know about the mental health problems they had and how they can sometimes get very anxious.

The call had a positive outcome and the customer was very amicable. I made no assumptions and gave them time to speak and I remained polite throughout the call. If I had assumed that he was going to be rude or abusive I could have become defensive from the beginning of the call, giving the customer negativity to react against.

People generally feed off each other’s tone, body language and choice of words. So, the best thing to do is to assume the best in every person you meet and act accordingly. The interactions you will have with people will be more productive and more pleasant.

To Read Is To Grow

Many people don’t read on a regular basis. They read social media posts or snippets of news stories on their mobile phones, but reading seems to be something fewer people do for pleasure these days. I may be wrong, but that’s how it seems to me.

Reading has many benefits in terms of keeping the brain active, but the benefits beyond this depend on what you read. If we are to improve ourselves, to become wiser, kinder and happier, then what we read matters more than how often we read.

There are self development books and their are spiritual books, which are also self development books. Books that reach deep into you and show you what not to be and how to be in order to be happy and fulfilled in life. The wiser the content of what you read the happier you feel the more you read it. We all need progress, to varying degrees, and reading good books is the best way I know how to do so. To read is to grow.

Check out my recommended books on the Resources page.

It Shouldn’t Be Like That

Often we feel that a situation should or shouldn’t be like our preconceived ideas, and if the situation does not match our ideas we get upset, frustrated or angry. We do this a lot, we should all over the place.

Problems arise in life when we try to make reality as we want it to be. We share the world with a lot of people, animals and insects. Each with their own views and behaviours. Trying to control what happens is like telling water not to flow, it will flow, as that is it’s nature.

If we let go of judgements and preferences then we are better able to accept what arises in life and see the positives and the opportunities that each situation creates. We also feel less upset, frustrated and angry. If we accept each moment with gratitude then we feel blessed to be alive

Looking The Wrong Way

Water is evaporated from the oceans of the world and the water vapour becomes clouds. The clouds rain on the hills. The rain become rivers and the river make their way to the ocean. This, as we learned in school, is the water cycle.

When we look at a cloud we rarely think of the ocean. We think of the rain that is about to fall on us that will either ruin our day or water our garden, depending on how you look at it. Likewise, we don’t often think about the causes of the things that happen in our lives. We focus on the effects of what happens.

A lot of what happens in life are a result of our habits, our diet, whether we exercise, the way we think about things and how we react to things. All based on our habits. We have patterns of behaviour that mean we have similar experiences again and again in life, due to our habits.

The point is that we are looking at the rain and we should be looking at the ocean.

Generously Unlock Your Passion

I read this post by Seth Godin and the last line struck me and I made it the title of this blog post. Normally we talk about passion when someone is interested in a hobby or supporting a football team or something. Passion is also talked about when people start their own business or start writing a blog like this.

The point of generously unlocking your passion is that when we are generous with the capabilities we have, we often find things that we really enjoy doing. We also get the benefit of feeling good, because we have been generous.

A blog can also be good example of this, because you are using words to try and benefit someone else, who you will never meet. I suppose starting a YouTube channel could also be done in a similar way.

Success is often increased by the number of people you help. The more people you help the more opportunities and potential income you will receive. However, if you do it to get something back, you will be less successful than if you were being whole heartedly generous. You reap what you sow, so to speak.

The Power Of Being Courteous

People usually respond to you in the manner in which you address them. Courtesy can diffuse arguments and can uplift someone who is having a bad day. It has been said that courtesy is the lubrication that makes a business successful. I would say that it is the lubrication that makes society function, along with a number of other things.

So, open doors for people, smile and say good morning. If you’re getting a coffee get one for your colleague, friend or partner. There are thousands of opportunities every day to be courteous and considerate.

There are also people in our work places that often go unnoticed; the cleaners, the security guards, etc. Often we say good morning, but rarely stay for a chat. It means a lot to people if you see them and treat them as a human being.

A two minute chat will not disrupt your day and it could improve someone else’s day, and your own. Have time for people and talk about their lives, their problems and their aspirations. Put you mobile phone away and talk to people and you will be happier as a result.

Our Environment Matters

It could be said that a person’s behaviour is inseparable from their environment. This is true in many ways. If we take the example of a work environment, behaviour that is permissible due to Managers letting it happen or colleagues wanting to fit in with our peers is a slippery slope. This is how things go wrong in companies, and in Government, the culture of the company is its downfall or its catalyst for progress.

Likewise, if we surround ourselves with people who support us and challenge is constructively, we will take chances and strive to thrive. If we are surrounded by people who are attached to their status quo, then progress becomes difficult.

If society becomes restrictive, as it is in many parts of the world, or it advocates for freedom, we behave in response. Where possible, we need to surround ourselves with people who we can rely on to help us reach our goals and treat us with compassion and encouragement.

Sometimes, Just Pay It

A few months ago I went to the dentist as a tooth was bothering me a little, but not too much. They found an infection in the root of the tooth and I was told that removing the tooth would be the best course of action. The cost was £65.

I decided to leave it as it was, because it wasn’t really bothering me. Towards the end of last year I suddenly had nausea and pain in my stomach. It lasted most of the day until I vomited around 9pm.

The pain in my stomach was so severe I ended up at Accident & Emergency (UK) at around 10pm. There was a 10 hour wait to be seen. By this time I had figured out it was the infection in my tooth that had leaked out and gone into my stomach.

I left the A&E and went home. I got the earliest appointment and paid the £65 to have my tooth removed. The point of the story, as with many situations in life, sometimes you should just pay the money and avoid what may happen further down the way.

This applies to fixing problems when they are small, not when the have been left to become bigger. The action does not have to be paying money, it is whatever fixes the problem, as soon as it arises.

Opportunities In Life

I work as a complaint handler for a bank, which to many may be the last job they would ever wish to do, but I find great joy in doing it. The important question to ask ourselves is what opportunities are we looking for?

Opportunities to be rich, beautiful, happy or healthy. There are many things we seek for ourselves, but the most profound joy comes from seeking things for others.

With a complaint something has gone wrong, it may be the fault of the bank or the fault of someone else. The opportunity is to help reduce the customer’s suffering, to put right a wrong and rebuild the relationship between the customer and the bank.

I spoke to a customer recently who was so unwell and in pain that his Wife was talking on his behalf. His Wife was also suffering to see what her Husband was going through. During the call I managed to make the Wife and her Husband laugh and resolved the complaint successfully.

If you do your work with compassion and the intention to bring joy to other people’s lives, you will enjoy your work, and it will give your life purpose.

The Journey Is The Path

I have been reading the book When Things Fall Apart by the Buddhist Nun Pema Chödrön and in it she talks about the path we walk only existing in the present. We cannot see the future, but we can see the past behind us, but only in our memory of it. She said “What we do accumulates; the future is the result of what we do right now.”

In other words the actions we take in the present influence what our future will be like. If we want a positive future our aspiration and exertion should reflect this in the present. We influence our next steps on our path with our mind, speech and actions in every moment.

The test comes when we find ourselves in a challenging situation. How we handle the situation also influences our future. If we lose it and react emotionally, then our immediate future will be different than if we calmly looked for a cause of the situation and looked for a solution to make it better.

It is not always easy to remain calm, but, with practise it is possible.

Causes and Conditions

Everything in life is a result of causes and conditions, whether these be man made or simply the circumstances we find ourselves in. The thing to do is to try and understand the causes and conditions so we can improve our situation, whatever it is.

There are many different points of view on how to understand causes and conditions, religious, philosophical and scientific. In my view, when there is an agreement between these three areas of human understanding, the truth becomes available.

You may follow a particular way of thinking or a particular religion, and this should always be your first port of call, but it is important to be open to the ideas from other points of view. If we understand why we are in the situation we are in we can find a clearer way forward and we can live a better life.

Also, when people behave badly towards us, we can try to understand the causes and conditions that influenced the way they are behaving, which then opens up the possibility of treating them with compassion. Even if someone is angry, to be angry is to suffer. Meeting anger with compassion often turns their anger into the emotion behind the anger; sadness, frustration or confusion for example. This opens a door to help them and resolve the situation peacefully.

Taking Reality As It Is

When on a spiritual path or the path to self mastery we need to be careful to take reality as it is. We can see life as heaven or hell, depending on how we see our circumstances. Neither of which will necessarily be a true reflection of reality.

We often overlay our past experiences onto what is happening and make assumptions about what people mean or what impact something will have on us. There is much wisdom in the teachings of both religious and secular leaders.

One way of testing if an approach to life is a wise one is whether it makes you happier or not. Wisdom followed correctly should make you happier and your life better. If following a teaching or advice makes you more unhappy, I would argue that it is not wisdom. Wisdom is the root to a happier life.

What Can You Tolerate?

Having Fibromyalgia, as I do, my threshold for pain and patience have changed. Over time my skin has become extremely sensitive to cold, so much so that cold water feels like hot oil when it touches my skin. On the flip side, having chronic pain means that pain becomes an everyday experience, therefore it becomes kind of normal, so the amount pain that I can tolerate and carry on with my daily activities has increased. But when I am fatigued and in pain my level of patience can drop drastically.

This got me thinking about the experiences we have and the level of tolerance we have for different things. Experiences that cause anxiety will greatly reduce what we can tolerate, but experiences that cause self-confidence or contentment will increase what we can tolerate.

Being someone who regularly meditates will certainly help increase our tolerance levels. It is worth having a look at what your day to day experience is and where your tolerance is with different things. Then look at how you can improve these through self-reflection, meditation or something like Cognitive Behavioural Therapy. This is on the path to self mastery.

Thoughts On Change

I wear prayer beads which are made from black volcanic rock. They remind me that even rock can become liquid, given the right circumstances. The lessons I take from these prayer beads are fourfold.

Firstly, change effects everything. You cannot step into the same river twice, because the water is different. Secondly, like the river and volcanic lava, circumstances dictate a lot of what happens, but flowing with change allows new opportunities. Thirdly, the essence of what makes the volcanic rock, has remained, from lava to rock to prayer beads. Fourthly, whether the rock is lava, rock or prayer beads, like all things, it still has purpose. Every atom has a purpose, every person has a purpose, every living being on this interconnected, living, breathing planet of ours has a purpose.

These thoughts remind me of a poem I wrote. Here it is:

The Power Of Water

In the tale end of the twentieth century some scientific research began into the effect different words and prayers can have on water. The research was carried out by Japanese scientist Dr Masaru Emoto and his team. The process involved labelling small bottles of water with different words, exposing the water to different music and prayer before freezing the water and looking at the crystals that the water made using a microscope. According to the words on Dr Emoto’s website,

“In all of these experiments, distilled water for hospital usage produced by the same company was used. Since it is distilled twice, it can be said that it is pure water. The result was that we always observed beautiful crystals after giving good words, playing good music, and showing, playing, or offering pure prayer to water. On the other hand, we observed disfigured crystals in the opposite situation.”

They used words like Love and Gratitude, Wisdom, Thank You, Truth, Evil and You Disgust Me. Dr Emoto and his team have repeated these experiments many times, with mantras and prayers from different religions, as well as different types of music and there is a clear difference between say classical music and heavy metal music, between saying nasty words and saying prayers.

They also noticed that there was a difference in the quality of the water from natural places, like springs and rivers, and water that has been filtered and piped to domestic taps. Crystals that formed from naturally found water were more symmetrical and beautiful and those from domestic water were deformed. 

So, perhaps there is some truth to the idea that water can take on properties that we apply to it, via words and prayers. Maybe water has memory. If this is so, then what might happen to the water in our bodies when we are angry or peaceful, would the feelings we have affect our bodies? We are around 80% water. It is true that when we are unwell being more positive seems to help us get better and being negative can make us feel worse. Also, would the way we treat others effect the water in their bodies?

Dr Emoto’s research and pictures of the water crystals are available on his website.

Managing Your Life

Sometimes life seems to throw everything at you all at once, and it can be overwhelming. We all have different ways to deal with the things in our lives, some ways are more successful than others.

For me, writing everything down in a To Do list really helps, because I struggle to keep everything in my head at once. I prioritise the list in terms of importance and when it needs to be done by. 1 = Very Important, 2 = Important and 3 = Not Important. A = Do it today, B = Do it this week and C = Do it this month. Everything with an A gets done today in order of importance, everything with a B this week etc.

American President Dwight D. Eisenhower developed this matrix to manage everything he had to deal with as President.

Source: https://commons.m.wikimedia.org/wiki/File:7_habits_decision-making_matrix.png

There are many different ways to manage the things you have to get done each day. If you have not already done so, I suggest you figure out a way that works for you, otherwise procrastination will rule your life and you may feel overwhelmed.

Meaning Matters

Thinking small is a product of how we talk to ourselves, which is often negative. Those who are successful in life have a very positive self-talk, they say all good things to themselves, which boosts their confidence and their thinking on what they are capable of.

So, when you feel that there is something you are not capable of, pay close attention to the thoughts you are having and the reasons you are giving for not being able to do whatever it is. Then, play around with thinking about whether the opposite is true, and if it is then change your thinking accordingly.

Our negative self-talk is almost always wrong and some form of the opposite is usually true. What let’s us get trapped in negative thinking about ourselves is often either bad experiences we have had in the past or how those we care about have treated us in the past.


The thing about these past experiences is that they do not tell you who you are. How you choose to view these experiences is who you are. Often we let the past control how we feel and act in the present, but this removes our ability to choose our present and future, because we let the meaning we have put on these experiences control our decision making.

If we change the meaning we change the script we tell ourselves and we change how we act in the present. The key is the meaning we put onto what we have done and what we do now. Meaning matters.

Taking Responsibility

This week Conservative MP David Davis stood up in Parliament and commented on how Prime Minister Boris Johnson has not shouldered the responsibility for the actions he has taken and that he should go.

I am not going to get into a discussion about what the UK Prime Minister should or should not have done, but the point David Davis made applies to us all. He meant it to be something leaders do, but we are all leader in some capacity.

When we make mistakes or make errors in judgement, the right thing to do is to take responsibility for them having happened and to fix them, in whatever way we can.

It is a measure of our integrity that we act ethically, even when no one is watching.

What Do You Care About?

It is reported flat Vincent Van Gogh only sold one painting during his lifetime. He often lived in poverty, but he felt the urge to paint. Now his paintings are worth millions of pounds/dollars. I suppose scarcity raises the price, now that he cannot paint any more.

But given that he could possibly have earned more money doing something other than painting, why did he paint? I guess you could also ask why I write this blog, or why does anyone do anything creative? And why some people do not.

Also, you could ask whether Vincent Van Gogh’s paintings have more value now or the moment they were painted. They have more monetary value now, but I would argue that the way they make the viewer feel has always had the same value.

The value of anything we do in life, if done with purpose and mastery, stands for itself and stands the test of time. The question is, what do you care about enough to master and share with the world?

Just Surrender

Watching this YouTube video reminded me of a dark time in my life and how I got myself out of it. I don’t often talk about personal things on this blog, but I believe this may help some if you, so it’s worth sharing. I may have even shared details of this before.

I spent nine years working in a special needs school and enjoyed it for the first five or so, but we began to get children with more challenging behaviours and physical restraints became more and more necessary. I also developed Fibromyalgia during this time, so the physical restraints became challenging for me.

I began to worry about losing my job, which was our main source of income and I was working with young people who had already given me concussion. I began getting anxiety pain in my chest and feeling stuck in a difficult situation.

One day walking home from the bus stop at the end of a day in the special needs school, I had had enough and I looked up at the sky and said in my head, “universe, I surrender to you. I will take your signs and follow them out of this situation.” I cried and felt relieved.

I found another job which had an annual salary £3000 less than I was on, but I followed my gut and changed jobs. Two months in to my new job the company increased the salary to about what I was on in my previous job. A union had been working with the company for two years to get the salary increased and I arrived when it did.

The point I am making is that sometimes you need to surrender to the universe or God or whatever your beliefs call the oneness that we are all in and look for the opportunities it/he/she provides. It can have a profound effect on your life and wellbeing. Your journey will doubtless be different from mine, but shared experience is often shared wisdom.

Pace Yourself

One of the things I have to always be aware of while having Fibromyalgia, is that after standing or walking around for a while my legs begin to hurt and I need to rest. I need to know my limits and plan my day accordingly.

We all have our limits, for our energy or patience or attention span, etc. Everyone has different limits. Mine will clearly be less than others, but may be greater than others. The point is that if you know your limits you can plan your day and week around what you know you can handle.

It will also help you choose the right job. If you have little patience, then working with challenging young people, for example, will be a bad mix. If you have a low attention span, work that changes repeatedly will suit you well. Knowing your limits will allow you to work and play to the maximum benefit of you and those around you.

Motivation Matters

In Buddhism, the motivation behind actions will often generate more karmic consequences than the action itself. Similarly, in life the outcome of our actions is heavily influenced by our motivation. In other words, our intention matters.

If we have a purpose in life and our actions are aligned with that purpose, then the outcome will usually be aligned with our purpose too. This is because the way we act out our actions or the words we choose to use are influenced by our motivation, by our purpose.

If we want to make a sale because we will get a bonus out of it, we will likely try to manipulate someone into buying what we are selling. If we want to make a sale because what we are selling will help certain people, we will look for those people and sell to them in order to improve their lives.

Whether you believe in karma or not, the consequences of how we do things in life mirror our motivation behind our words and our actions. Our motivation matters.