I have often heard the saying that we have one mouth and two ears, so we should spend twice as long listening than we do talking. Which often gets a smile, but I believe that this deceptively simple idea actually has a deep meaning. If we followed this advice we would know more about each other and therefore would judge each other less, because knowing someone’s personal circumstances can help us better understand what they do and what they say. It also encourages us to build bridges between ourselves and others, rather than separating ourselves in an attempt at self preservation.
Listening well is a skill. There have been times when my mind has started to wander when someone was talking to me. I started thinking about the things I was going to do that day or things that were causing stress in my life at that time. I was not listening to what was being said. There have also been times when I was not listening because I was waiting for a gap to say what I wanted to say. We have all done these things, part of being human is making such self centred mistakes (occasionally). The aim is to notice that we are doing these things so we can make positive changes, but we have to be self confident enough to analyse our behaviour and adjust it for the better.
The more I have reflected on the importance of listening the more I have come to see listening as a gift; it is never about you and it is always about the person speaking. The gift of listening well to others is that they feel listened to, that they count and somebody cares enough to want to know what they have to say. Sometimes this is because they are going through a tough time and they don’t want answers, they just need someone to listen.
Sometimes listening well allows you to make appropriate suggestions that can help the person talking. The art is not only to listen well, but also to know when is the right time to comment or give advice and when you should just listen. It is an art because it is hard to get right. It takes practice, for some more than others and that is OK.
The benefit of listening also means that you learn new things. You can learn from every person you meet if you listen to them. When you listen you receive. When you talk this can’t happen. Let us all try to listen more and talk less.
Have you ever successfully helped someone by listening to them?