“A leader is one who knows the way, goes the way, and shows the way.”
– John C. Maxwell
When it comes to effective leadership profit margins and performance projections are not the game. A leaders job is to know where they are leading their followers and to be able to articulate it in such a way as to inspire their followers to move in that direction together and to look after those that they lead. Leadership is about vision, energy, wisdom, human connection and having a moral compass.
Vision
Simon Sinek talks frequently about leadership and the need to have a vision and his vision is “I imagine a world in which the vast majority of people wake up every single day inspired to go to work, feel safe when they are there and return home fulfilled at the end of the day.” My vision is of a world where the vast majority of people collaborate to help each other lead happy and successful lives and live fulfilling lives as a result. This is why I created and continue to write this blog. I would not be so bold as to compare myself to Simon Sinek, we are not even in the same league, but what I am pointing out is that a vision is of a world in which we want to live, it is tangible, it is something we can imagine and work towards.
The job of a leader is to instill their vision in the culture of those who they lead, so no one is fuzzy on the direction that they are going in. This means that the vision becomes a part of everything that the members of a team or the employees of a company do on a daily basis. When Managers only reward short term gains, like reaching a profit margin, then the whole thing becomes unstable and often collapses, but a vision is something that is almost unreachable, it is a north star which we will never reach, but it points us to where we are going. It is therefore a constant and creates a successful and stable working environment, which breads more creativity and innovation, because the vision is clear and the team or the employees feel safe to take creative leaps.
Energy
It is no accident that effective leaders have lots of energy, because energy is infectious and we are drawn to those with energy. If a leader uses energy well they energise the people around them and they diffuse it into the culture of their workplace, causing their team to put there mental, emotional and physical resources to the task of working towards the shared vision, towards the north star of that team and that company.
This only works, however, when the leader in question actively interacts with their team or their employees. Whether you are a CEO or a Team Leader passing your energy onto those under your charge is an essential ingredient of effective leadership, it is part of making a human connection with those that you lead, because for someone to follow you they need to trust you, and trust is built up over time through positive interactions where, as a leader, you look after those in your charge.
Wisdom
It takes time to become an effective leader, it is a combination of both knowledge and experience, along with the other traits I am discussing in this blog post. It has been found that the most effective leaders are between the ages of 45 and 70. This is the sweat spot for effective leadership. Wisdom is a term that is banded around a lot, sometimes it is referred to when talking about people in their 80s and 90s, but I do not think that it is necessarily always about age.
I believe it is about the daily pursuit of knowledge and understanding of how to do the things we care about well. It is about us putting this knowledge and understanding to the test of experience every day, and on the other side of failure after failure we find wisdom. It is a deep understanding of how and why the thoughts, speech and actions of greatness result in this outcome. It also takes time to become wise, which would account for the age range within which we find effective leadership.
Human Connection
When leaders are in charge of a small team of people there are day to day human connections. Everyone knows the names of each others children, everyone’s lives are intertwined. The team will work and socialise together and relationships are built up over time through many many little interactions that amount to strong human connections. Therefore the leader needs to be adept at building and encouraging these connections, these relationships. Empathy is a strong component in these relationships, to connect emotionally on an individual level.
Empathy is a cornerstone of any human relationship and a good leader knows that teams and companies are not built on money or products, they are built on human relationships, because 100% of employees are human beings and 100% of customers are human beings. An effective leaders job is to look after their team or their employees and their employees will look after the customers. This is how sustainable businesses grow, and the stakeholders will benefit from this model more than if the leaders only focused on what the stakeholders wanted.
Moral Compass
As leaders rise up the ranks they become more and more detached from the employees they lead, so empathy no longer works, human connections become lessened, because there are less of the little interactions that add up to a working relationship. This is why empathy decreases in effective leaders in higher ranking positions, but it is in fact replaced by compassion. In other words they become more focused on doing the right thing even when it is hard.
This compassion is their moral compass, which becomes more prominent in effective leaders over time. It is detached from the individual employees that the leader is leading, but it is focused on doing what is right for all of the employees in their charge. Even if they are the CEO of their company, an effective leader is dedicated to doing the right thing, even when there is pressure to do the easy thing and put profits over people.
Effective leaders need to have a vision and clearly communicate it out to those they lead. They need to use empathy to make real connections with the team they lead. They also need to engage their moral compass of compassion when leading from a more senior position when they cannot rely on close working relationships to support and guide their employees. Being an effective leader has a lot to do with knowing that people are more important than profits, because effective leaders create effective leaders in those that they lead. To be a great and effective leader we have to make sure we look after the person to the right of us and the person to the left of us and we can all do that.